One would think selecting a commercial cleaning service to maintain their facility will be a not too difficult task. Most maintenance managers of facilities, responsible for overseeing the cleanliness and health of these building, know this is simply not as simple since it sounds. The sort of facility and its needs dictate the services required. The looks of the facility plays a big role in the success of the business, whether it is a supermarket, shop or perhaps a hospital. A dirty appearance always makes a bad impression! With cleaning as an $80 billion dollar industry, there's an extensive set of commercial cleaning services, a few of which have decided to franchise. They range from small, mid-size and large, and all have their own menu of services to provide. So, what are some things to look for when making a decision?
Let's focus on the facility and size. With respect to the sort of business and size of one's facility helps narrow down the list of commercial cleaning services to research. Do you have multiple locations requiring service? Next, decide on the services you will need; the type of surface(s) that need to be cleaned, and what type of frequency are you searching for? Lastly, decide on your allowance. Once this list is set up it is time to start the interview process. Write down all your questions.
For a mid-size to large facility there are most likely more than one area or kind of areas to be cleaned. Whether it is a supermarket, retail space, school, hospital or perhaps a warehouse, every place has floors to be cleaned and maintained. But what kind of surface is it? Is it ceramic, vinyl, concrete, carpet? Remember the windows. Whether it's a supermarket you may require department cleaning, such as meat rooms, bakery, deli & hot foods, etc... Is it a hospital? Hospitals and schools have their own level of "clean" to keep up, with strict rules, regulations and procedures to be followed. Selecting a larger commercial cleaning service who supplies a diverse menu of services is going to be your best choice. Make sure you increase your list commercial cleaning service franchises, because they tend to always offer the services you will most likely require and will provide them to multiple locations in the event you need this.
Below are a few important questions to help you make your choice on the selecting the right cleaning service:
1. What services do they focus on?
2. Are they a franchise company? Can they service multiple locations if necessary?
3. Do they have the man-power to accomplish the services you require?
4. What's their experience?
5. What types of cleaning products do they use? and just why?
6. What types of clients do they currently provide services for? Do they will have experience with other businesses like yours?
7. Do they have references? A commercial cleaning company who will give you at the very least 3 references of current clients is a strong indication the corporation is confident of these abilities to supply the services you need and in how you deserve to have your facility look.
You want to search for a well rounded commercial cleaning service that includes a proven track record of retaining its clients. In the end you don't want to keep repeating the hiring processing. Review the answers to these questions carefully to greatly help narrow your set of possible cleaning services to pick from. Prior to making click here there are a few additional items just as important in the decision making process.
Insurance:
Does the business have liability insurance and is it adequate enough to protect you against a potential liability claim arising from the cleaning? Do they maintain worker's compensation insurance because of their workers? Most states require this kind of insurance. Don't just take the cleaning company's word stating they have insurance. Many companies do not carry insurance, or only carry a minimal amount. Get a copy of these insurance certificate. In the event that you hire them insist upon being added as a certificate holder and additional insured, and that means you are updated with a fresh certificate when it expires or if the policy is cancelled.
Every reputable commercial cleaning service will be happy to provide proof of insurance. Select a commercial cleaning service that has insurance to protect you and your commercial facility in case of damage to your property and injury to the cleaners while they're on your property.
Cleaning Products & Equipment:
For Your Protection before you hire the commercial cleaning service go through the facility to discover what they plan to use on the various surfaces. Many inexperienced commercial cleaners use the wrong products or utilize the right products improperly. Some in-experienced cleaners use the wrong equipment. This may cause permanent damage or stains to your premises. A reputable and experienced company will gladly take the time to tour your facility, start to see the work which should be done and even assist you in developing a schedule to help keep the facility clean and shiny.
Cleaning Checklist:
Ask the commercial cleaning service for a cleaning checklist that will list all the services performed for every cleaning. This check list or "work order" should be signed by management in order for the commercial cleaning contractor to submit billing. This insures you'll pay just for services that have been provided to your satisfaction.
Pricing Structure:
Ask the commercial cleaning service for their pricing structure not only for the services you will require regularly but also for any incidental services which may arise throughout your contract with them. So that they are cleaning your floors 3 x a week? But, imagine if something occurs to require a strip and wax of the floor area? Just how much will that cost? An established commercial cleaning service understands budgets and can understand your have to have an idea, if not a solid dollar amount for the types of services necessary or which might become necessary.
Lastly, policies. Ask to see the companies policies on types of payment they accept, their cancellation policy and if they offer a warranty.
Selecting a commercial cleaning service does not have to become a time consuming task if you use the information out of this article as an instrument to assist you to make a choice. A commercial cleaning service that takes the time to answer all your questions, who takes enough time to survey the facility and has a thorough understanding of the services to be performed is more prone to meet & most likely will exceed your expectations!